MS-720 Microsoft Teams Voice Engineer

MS-720 Microsoft Teams Voice Engineer

In this course MS-720 Microsoft Teams Voice Engineer, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

Level: Advanced

Module 1: Plan and configure Teams Phone – After completing this module, students will learn how to plan for and configure Teams Phone, including Calling Plans, Direct Routing, Auto Attendants, Call Queues, Operator Connect, and how to extend Teams Phone with additional services.

● Lesson 1: Plan Teams Phone
● Lesson 2: Plan and optimize network performance for Teams Phone
● Lesson 3: Migrate Voice Services from Skype for Business Server to Teams
● Lesson 4: Configure Teams Phone
● Lesson 5: Configure auto attendants and call queues
● Lesson 6: Configure and deploy Direct Routing
● Lesson 7: Extend Teams Phone with additional services


Module 2: Manage Teams Phone – In this module, students will learn how to configure Teams Phone users, devices, and troubleshoot Teams Phone voice issues.

● Lesson 1: Configure and manage voice users
● Lesson 2: Configure, deploy, and manage Teams devices
● Lesson 3: Monitor and Troubleshoot Teams Phone

By the end of this course MS-720 Microsoft Teams Voice Engineer, you should be able to:
● Plan and Configure Microsoft Teams Phone
● Plan and optimize network performance for Teams Phone
● Configure and deploy Direct Routing
● Configure, deploy, and manage Teams devices
● Monitor and Troubleshoot Teams Phone

Course: MS-720 Microsoft Teams Voice Engineer
Course Duration: 3 days
Course Fee: Contact Us
Training Mode: ILT/VILT (On-Demand)

MS-720 Microsoft Teams Voice Engineer Course Labs:

Demo – Migrate Voice Services from Skype for Business Server to Teams
Lab 01 – Prepare the lab environment
Lab 02 – Configure your environment for Teams Voice Usage
Lab 03 – Expand your Teams Voice Environment to use Direct Routing
Lab 04 – Manage your Teams Voice Environment

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