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MS-4019: Transform your Everyday Business Processes with Agents Training

MS-4019 Transform your everyday business processes with agents course is designed for everyday business users to see how they can create, manage, and use agents in Microsoft 365 Copilot Chat and SharePoint to transform their everyday business processes

 

The course is structured into three comprehensive modules. The first module, Get Started with Agents, explores how agents function as intelligent assistants, offering real-time support and guidance within Microsoft 365 environments. The second module, Build and Manage an Agent, provides hands-on instruction for creating, testing, and refining agents using intuitive tools and best practices. Learners will understand how to craft effective prompts and manage agent behavior. The final module, Share and Use Agents, focuses on deploying and utilizing agents across teams, ensuring seamless integration into daily business processes.

 

To complete the Use Case exercises in this course, students must have:

  • Access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Microsoft 365 Copilot
  • A Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises

Microsoft Courseware

Instructor-Led Training

Course Duration: 1-Day (8-Hours)

Microsoft Official Lab Exercises

Delivered by MCT

Cloud Lab Access

Overview

This beginner-friendly learning path empowers Microsoft 365 users to harness the power of no-code Copilot agents within SharePoint and Microsoft Copilot Chat. Designed for business users, administrators, and developers with basic Microsoft 365 experience, the course introduces AI-powered agents that streamline workflows, automate tasks, and enhance productivity without writing a single line of code.

 

The course is structured into three comprehensive modules. The first module, Get Started with Agents, explores how agents function as intelligent assistants, offering real-time support and guidance within Microsoft 365 environments. The second module, Build and Manage an Agent, provides hands-on instruction for creating, testing, and refining agents using intuitive tools and best practices. Learners will understand how to craft effective prompts and manage agent behavior. The final module, Share and Use Agents, focuses on deploying and utilizing agents across teams, ensuring seamless integration into daily business processes.

 

By the end of this course, participants will be equipped to independently implement, manage, and share Copilot agents, transforming routine operations into intelligent, automated experiences that drive efficiency and innovation.

Modules

Module 1: Get started with agents

  • What are agents?
  • Who can create and use agents?
  • Explore the benefits of using agents
  • Enhance collaboration using agents
  • Examine IT governance controls for your agents

Module 2: Build and manage an agent

  • Examine the tools used to create agents
  • Explore the components of an agent
  • Create an agent in Copilot Chat - Part 1
  • Create an agent in Copilot Chat - Part 2
  • Create an agent in SharePoint
  • Exercise - Create instructions for agent scenarios
  • Exercise - Create starter prompts for agent scenarios
  • Test and edit your agents
  • Manage your agents

Module 3: Share and use agents

  • Share an agent with other users
  • Share an agent in Microsoft Teams
  • Interact with agents

Fees And Schedule

Instructor-Led Training

8-Hours of Instructor-Led Training One to one doubt resolution sessions Microsoft Official Lab Access

Learning Objectives

  • Understand the role of Copilot agents in Microsoft 365 and SharePoint as AI-powered assistants that enhance productivity and collaboration.
  • Identify the components of SharePoint agents and Microsoft Copilot Chat agents.
  • Recognize who can create and use agents, and the permissions required.
  • Describe the benefits of using no-code agents in business processes.
  • Explain how agents enhance collaboration by automating tasks and offering real-time support.
  • Understand IT governance and compliance controls related to agent deployment and usage.
  • Learn how to build and manage agents using no-code tools within Microsoft 365.
  • Test and refine agent behavior to ensure optimal performance and user experience.
  • Deploy and share agents across teams and departments in SharePoint and Copilot Chat.
  • Apply best practices for prompt design and agent lifecycle management.

How do our MS-4019 Transform your everyday business processes with agents Course Work?

Your Roadmap to become successful

Learn Live Classes • Self-Paced

Upskill yourself by gaining insights from leading professionals' vast experience.

Practice

Sharpen your skills by learning through course assignments, live projects, and regular assessments and quizzes.

Ask

Resolve your queries from industry experts with our dedicated one-to-one doubt-clearing sessions.

Build

Craft a diverse portfolio and appealing resume, and optimize LinkedIn to showcase your skills

FAQ's About MS-4019 Transform your everyday business processes with agents Course

Here's everything you may ask.

Copilot agents are AI-powered assistants that help users automate tasks, retrieve information, and enhance collaboration within Microsoft 365 and SharePoint—without requiring any coding skills.

No. This course is designed for users with no coding background. It teaches how to create, manage, and deploy agents using intuitive, no-code tools provided within Microsoft 365.

You need access to Microsoft 365 with appropriate permissions to create and manage agents. The course outlines the roles and access levels needed for different agent functionalities.

Yes. The course covers how to share agents across teams and departments, ensuring they are accessible and useful to a broader audience.

The course includes guidance on IT governance, compliance, and best practices for managing agent behavior and data access.

Microsoft Copilot Studio is a low-code platform for building custom AI copilots tailored to specific business needs, while Microsoft 365 Copilot integrates AI directly into Microsoft apps like Word, Excel, and Teams to enhance productivity.

Yes. Flexmind offers a range of courses from foundational training for business users to advanced sessions on building custom copilots, managing topics, and integrating plugins and connectors.

Courses include Microsoft official lab exercises, cloud lab access, and real-world scenarios to help learners practice building, deploying, and managing copilots effectively.

While there are no strict prerequisites, familiarity with Microsoft Power Platform, Power Automate, and basic Microsoft 365 services is recommended for the best learning experience.

Flexmind’s courses are Microsoft-authorized, delivered by certified trainers, and include official courseware and lab environments to ensure high-quality, up-to-date instruction.

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