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MS-4018: Microsoft 365 Copilot Training for Business Users

MS-4018: Microsoft 365 Copilot Training for Business Users

The MS-4018: Microsoft 365 Copilot Training for Business Users course is a role-agnostic Microsoft 365 Copilot Training program designed for business users who want to boost productivity, creativity, and collaboration using AI within Microsoft 365 apps. This course is ideal for learners seeking a practical understanding of how Microsoft 365 Copilot works across everyday business tools, regardless of job role or technical background. This Microsoft 365 Copilot Training focuses on real-world use cases, including drafting and refining documents in Word, creating impactful presentations in PowerPoint, enhancing collaboration and meetings in Teams, analyzing data and uncovering insights in Excel, and streamlining email workflows in Outlook. Learners will also explore how to use AI-powered chat to interact with content across Microsoft 365, enabling faster decision-making and more efficient work practices. Designed for professionals with a basic familiarity with Microsoft 365 applications, this course helps deepen skills in content creation, data analysis, and business communication using Copilot.


By the end of this course MS-4018: Microsoft 365 Copilot Training for Business Users, learners will be able to:


  • Draft and refine Word documents faster using AI-powered Microsoft 365 Copilot Training.
  • Create compelling PowerPoint presentations with smart prompts and Copilot assistance.
  • Boost team collaboration and meeting productivity with Copilot in Microsoft Teams.
  • Analyze data faster and gain insights using Copilot features in Excel.
  • Write better emails and manage meetings efficiently with Copilot in Outlook.
  • Work seamlessly across files, chats, meetings, and the web using Microsoft Copilot Chat.

Advance Your Skills with Flexmind (Microsoft Partner)

Upcoming Batches

Choose a batch and book your seat. Limited availability for upcoming sessions.

Live Instructor-Led Seats fill fast
2 Apr 2026
1 Day
Virtual Instructor-Led (VILT) Full
⏰ 9:00 AM – 5:00 PM (UTC) 📍 Online
This batch is currently full.
Book Now Details ▾
  • Batch closed due to seat limit.
  • Consider selecting another available date.
23 Apr 2026
1 Day
Virtual Instructor-Led (VILT) Guaranteed-to-Run
⏰ 9:00 AM – 5:00 PM (UTC) 📍 Online
⚠️ Few seats left — hurry booking.
Book Now Details ▾
  • Trainer-led live sessions with guided demos and Q&A.
  • Joining instructions shared via email after purchase.
  • Recommended for professionals seeking structured learning.
21 May 2026
1 Day
Virtual Instructor-Led (VILT) Guaranteed-to-Run
⏰ 9:00 AM – 5:00 PM (UTC) 📍 Online
✅ Seats available
Book Now Details ▾
  • Trainer-led live sessions with guided demos and Q&A.
  • Joining instructions shared via email after purchase.
  • Recommended for professionals seeking structured learning.
25 June 2026
1 Day
Virtual Instructor-Led (VILT) Tentative
⏰ 9:00 AM – 5:00 PM (UTC) 📍 Online
⚠️ Few seats left — hurry booking.
Book Now Details ▾
  • Trainer-led live sessions with guided demos and Q&A.
  • Joining instructions shared via email after purchase.
  • Recommended for professionals seeking structured learning.
23 July 2026
1 Day
Virtual Instructor-Led (VILT) Guaranteed-to-Run
⏰ 9:00 AM – 5:00 PM (UTC) 📍 Online
✅ Seats available
Book Now Details ▾
  • Trainer-led live sessions with guided demos and Q&A.
  • Joining instructions shared via email after purchase.
  • Recommended for professionals seeking structured learning.

Who should attend MS-4018 course?

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For Professionals

The course is designed for business professionals, including administrators, functional consultants, solution architects, technology managers, and general users seeking to enhance productivity

Businesses Icon

For Businesses

Organizations should nominate employees who are heavy users of Microsoft 365 and directly influence communication, reporting, and decision-making including Business teams responsible for presentations, documentation, data analysis, and collaboration.

Prerequisites for the “Microsoft 365 Copilot for Business Users” Certification Course


  • Students should have basic functional experience with Microsoft 365 services.
  • To complete the Exercises in this course, each student must have: 1. Access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Microsoft 365 Copilot. 2. A Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

Key Features of Flexmind MS-4018 Training

MS-4018 is one of the programs we are offering for Microsoft Copilot. As it is a basic-level course, we have tried to shape our modules to help learners build a strong foundation. This will also help them prepare for more advanced Copilot courses they may choose to pursue in the future.

1 Day · 8 Hours
Microsoft Certified Trainer
Microsoft Official Curriculum
Hands-on Labs
Cloud Lab Access

Course Duration

The duration of the course is kept as 1 Day (8 Hours). It is comprehensive training with a module-wise structured curriculum.

Microsoft Certified Trainers

The training is completely instructor-led. A Microsoft Certified trainer will lead the sessions having relevant background and experience with hands-on practical exposure.

Microsoft Curriculum

The modules are designed to offer flexibility. It allows students to engage with follow-along examples from the training content on Microsoft Learn (termed 'Exercises' in the course material), using sample documents provided and either their own Microsoft 365 Copilot or a Copilot Pro license. Completion of the course does not require a license.

Cloud Lab Access

A cloud-based lab environment is provided during the training.

Course Completion Certificate


Learners receive an official certificate for MS-4018 course on successful course completion. This validates their successful participation in the Flexmind training.

Course Outline

Module 1: Introduction to Microsoft 365 Copilot

  • What Microsoft 365 Copilot is
  • How Microsoft 365 Copilot works
  • The core components of Microsoft 365 Copilot
  • Microsoft's commitment to responsible AI practices

Module 2: Unlock productivity and unleash creativity with AI powered chat

  • Understand Microsoft 365 Copilot Chat
  • Optimize your workflow with Copilot Chat’s work-grounded data
  • Maximize your productivity with web-grounded Copilot Chat
  • Lab - Ace your interview using Copilot Chat

Module 3: Build effective presentations with AI

  • Create a new presentation using Copilot in PowerPoint
  • Refine and enhance your presentation using Copilot in PowerPoint
  • Lab - Piece it together – build a presentation from start to finish

Module 4: Draft impactful documents using AI

  • Craft content with Copilot in Microsoft Word
  • Elevate your content using Copilot in Word
  • Exercise: Piece it together – draft, improve, and share your document

Module 5: Make your meetings more productive with AI

  • Grow your collaboration with Copilot in Teams chats
  • Amplify your collaboration with Copilot in Teams meetings
  • Lab - Manage collaboration from start to finish with Copilot in Teams

Module 6: Uncover new data insights with AI

  • Simplify data summary, analysis, and visual insights
  • Customize data integration, analysis, and visualization with Copilot in Excel
  • Lab - Boost your productivity with data-driven decisions

Module 7: From inbox to impact: Improve your email workflows with AI

  • Draft engaging emails using Copilot in Microsoft Outlook
  • Simplify meeting administration using Microsoft Outlook
  • Lab - Supercharge your collaboration with Copilot in Outlook

Class Schedule

Instructor‑Led Training

  • 8 Hours of Instructor‑Led Training
  • One‑to‑one doubt‑resolution sessions
  • Microsoft Official Lab Access

Learning Objectives

After completing the course, students will be able to:


  • Create a first draft of their Word documents, then edit and enhance their content creation process to improve efficiency and collaboration.
  • Use prompts to improve their workflow and create engaging, cohesive presentations in PowerPoint.
  • Enhance collaboration among team members using Copilot in Microsoft Teams.
  • Apply practical and advanced features of Copilot in Excel to enhance efficiency and data analysis capabilities.
  • Effectively prompt Copilot in Microsoft Outlook to assist in drafting emails, organizing meetings, and fostering a sense of collaboration among team members.
  • Interact with their content across files, meetings, chats, emails, people, and the web using Microsoft Copilot Chat.

How do our Microsoft 365 Copilot for Business Users MS-4018 Course Work?

Your Roadmap to become successful

Learn Live Classes • Self-Paced

Upskill yourself by gaining insights from leading professionals' vast experience.

Practice

Sharpen your skills by learning through course assignments, live projects, and regular assessments and quizzes.

Ask

Resolve your queries from industry experts with our dedicated one-to-one doubt-clearing sessions.

Build

Craft a diverse portfolio and appealing resume, and optimize LinkedIn to showcase your skills

FAQ's About Microsoft 365 Copilot for Business Users MS-4018 Course

This course is designed for business users across roles who have a basic familiarity with Microsoft 365 and want to use Copilot to draft, analyze, present, and collaborate more effectively in Word, PowerPoint, Excel, Outlook, Teams, and Copilot Chat.

You’ll learn practical prompt patterns and hands‑on workflows to draft and refine documents (Word), build engaging decks (PowerPoint), run meeting prep/recaps (Teams), summarize and analyze data (Excel), streamline email and scheduling (Outlook), and use Copilot Chat across your work content and the web.

You get Microsoft Official Lab Exercises and Cloud Lab Access, with exercises in Word, PowerPoint, Teams, Excel, Outlook, and Copilot Chat.

MS‑4018 is a skills course (beginner‑level, 1 day). There’s no dedicated certification exam for MS‑4018; the course builds Copilot skills that you can apply immediately at work. [learn.microsoft.com]

Basic, hands‑on experience with Microsoft 365 apps is recommended. No prior AI background is required.

The class is delivered by a Microsoft Certified Trainer (MCT) with Microsoft Courseware and official lab environment.

No. The course provides sample documents and guided exercises. You’ll also learn how work‑grounded data (your tenant) differs from web‑grounded experiences in Copilot Chat.

Use the Enquire Now option on the course page to request upcoming schedules, corporate batches, or private cohorts.

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