MD-102: Microsoft 365 Endpoint Administrator Training

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MD-102: Microsoft 365 Endpoint Administrator Training

DP-600: Microsoft Fabric Analytics Engineer Training
MD-102: Microsoft 365 Endpoint Administrator Training course is based on the Microsoft 365 Endpoint Administrator role. This course provides learners with the skills and practical expertise required to deploy, configure, secure, manage, and monitor endpoints in modern enterprise environments using Microsoft 365 technologies. Participants will gain hands-on experience implementing and managing Windows and non-Windows devices at scale using Microsoft Intune, Microsoft Entra ID, and related endpoint management solutions.


By the end of this MD-102: Microsoft 365 Endpoint Administrator training, learners will be able to design and implement efficient endpoint deployment and management strategies across diverse operating systems, platforms, and device types. They will develop the capability to manage identity, access, security, compliance policies, updates, and applications while leveraging tools such as Windows Autopilot, Microsoft Intune Suite, Microsoft Defender for Endpoint, Azure Virtual Desktop, Windows 365, and Microsoft Copilot for Security.


The course also prepares learners to collaborate effectively with architects, security administrators, and Microsoft 365 administrators to plan and deliver a secure, scalable, and modern workplace aligned with organizational business requirements, while ensuring readiness for the MD-102 Microsoft 365 Endpoint Administrator certification exam.


Advance Your Skills with Flexmind (Microsoft Partner)

Who should attend the MD-102 Training?

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For Professionals

The course is ideal for desktop support technicians, system administrators, security specialists, and those aiming to earn the Microsoft 365 Certified: Endpoint Administrator Associate certification.

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For Businesses

MD-102 training reduces IT costs, strengthens endpoint security, accelerates onboarding, maximizes Microsoft 365 ROI, and builds scalable in-house workplace expertise.

Prerequisites for the MD-102: Microsoft 365 Endpoint Administrator Course

Candidates for this exam have experience with Azure AD (Entra ID) and Microsoft 365 technologies including Intune. They must have strong skills and experience in deploying, configuring, and maintaining Windows client and non-Windows devices.

Key Features of Flexmind MD-102 Training

Flexmind provides this training in both online and offline modes in a comprehensive manner. It is designed in line with the latest exam requirements. The key features of this training are as follows:

5 Day · 40 Hours
Microsoft Certified Trainer
Official Courseware
Official Lab Access
Applied Workshop

Course Duration

The course has a total duration of 40 hours and is completed over 5 days.

Instructor-Led Training

This training is delivered by a senior Microsoft Certified Trainer with deep, hands-on experience in enterprise-scale Microsoft 365 Endpoint administration.

Microsoft Official Courseware

The program is delivered by Flexmind using Microsoft Courseware. You’ll work through study material, labs and applied workshops. The instructor guides you throughout the learning journey.

Applied Workshop

The applied workshop may take place on the final day of the course. It will help you practice the skills that you’ve learned. Here, learners are provided with options for scenarios from which they can pick the one they want to build. They will be required to create their own solution to the stated problem and any required automation.

Course Completion Certificate


A certification is awarded at the end of the course. This validates skills gained and adds credibility to your resume.

Course Outline

Module 1: Understand Azure Active Directory (Entra ID)

  • Examine Microsoft Entra ID
  • Compare Microsoft Entra ID and Active Directory Domain Services
  • Examine Microsoft Entra ID as a directory service for cloud apps
  • Compare Microsoft Entra ID Premium P1 and P2 plans
  • Examine Microsoft Entra Domain Services

Module 2: Manage Microsoft Entra Identities

  • Examine RBAC and user roles in Microsoft Entra
  • Create and manage users in Microsoft Entra
  • Create and manage groups in Microsoft Entra
  • Manage Microsoft Entra ID objects with PowerShell
  • Synchronize objects from AD DS to Microsoft Entra
  • Lab - Managing Identities in Entra ID
  • Lab - Synchronizing Identities by using Microsoft Entra Connect

Module 3: Manage device authentication

  • Describe Microsoft Entra join
  • Examine Microsoft Entra join prerequisites limitations and benefits
  • Join devices to Microsoft Entra
  • Manage devices joined to Microsoft Entra

Module 4: Enroll devices using Microsoft Intune

  • Manage mobile devices with Intune
  • Enable mobile device management
  • Explain considerations for device enrollment
  • Manage corporate enrollment policy
  • Enroll Windows, Android, iOS devices in Intune
  • Explore device enrollment manager
  • Monitor device enrollment
  • Manage devices remotely
  • Lab - Configuring and managing Azure AD Join
  • Lab - Manage Azure AD device registration
  • Lab - Manage Device Enrollment into Intune
  • Lab - Enrolling devices into Microsoft Intune

Module 5: Execute device profiles

  • Protect identities in Azure AD
  • Enable organizational access
  • Implement device compliance policies
  • Generate inventory and compliance reports
  • Explore Intune device profiles
  • Create device profiles
  • Create a custom device profile

Module 6: Oversee device profiles

  • Monitor device profiles in Intune
  • Manage device sync in Intune
  • Manage devices in Intune using scripts

Module 7: Maintain user profiles

  • Examine user profile
  • Explore user profile types
  • Examine options for minimizing user profile size
  • Deploy and configure folder redirection
  • Sync user state with Enterprise State Roaming
  • Configure Enterprise State Roaming in Azure
  • Lab - Creating and Deploying Configuration Profiles
  • Lab - Using a Configuration Profile to configure Kiosk mode
  • Lab - Using a Configuration Profile to configure iOS and iPadOS Wi-Fi settings
  • Lab - Using Group Policy Analytics to validate GPO support in Intune
  • Lab - Monitor device and user activity in Intune

Module 8: Execute mobile application management

  • Examine mobile application management
  • Examine considerations for mobile application management
  • Prepare line-of-business apps for app protection policies
  • Implement mobile application management policies in Intune
  • Manage mobile application management policies in Intune

Module 9: Deploy and update applications

  • Deploy applications with Intune
  • Add apps to Intune
  • Manage Win32 apps with Intune
  • Deploy applications with Microsoft Configuration Manager
  • Deploy applications with Group Policy
  • Assign and publish software
  • Explore Microsoft Store for Business
  • Implement Microsoft Store Apps
  • Update Microsoft Store Apps with Intune
  • Assign apps to company employees

Module 10: Administer endpoint applications

  • Manage apps with Intune
  • Manage Apps on non-enrolled devices
  • Deploy Microsoft 365 Apps with Intune
  • Additional Microsoft 365 Apps Deployment Tools
  • Configure Microsoft Edge Internet Explorer mode
  • App Inventory Review
  • Lab - Deploying cloud apps using Intune
  • Lab - Configure App Protection Policies for Mobile Devices

Module 11: Protect identities in Microsoft Entra

  • Explore Windows Hello for Business
  • Deploy Windows Hello
  • Manage Windows Hello for Business
  • Explore Microsoft Entra identity protection
  • Manage self-service password reset in Microsoft Entra
  • Implement multifactor authentication

Module 12: Enable organizational access

  • Enable access to organization resources
  • Explore VPN types and configuration
  • Explore Always On VPN
  • Deploy Always On VPN

Module 13: Implement device compliance

  • Protect access to resources using Intune
  • Explore device compliance policy
  • Deploy a device compliance policy
  • Explore conditional access
  • Create conditional access policies

Module 14: Generate inventory and compliance reports

  • Report enrolled devices inventory in Intune
  • Monitor and report device compliance
  • Build custom Intune inventory reports
  • Access Intune using Microsoft Graph API
  • Lab - Configuring Multi-factor Authentication
  • Lab - Configuring Self-service password reset for user accounts in Microsoft Entra
  • Lab - Configuring and validating device compliance
  • Lab - Creating device inventory reports

Module 15: Deploy device data protection

  • Explore Windows Information Protection
  • Plan Windows Information Protection
  • Implement and use Windows Information Protection
  • Explore Encrypting File System in Windows client
  • Explore BitLocker

Module 16: Manage Microsoft Defender for Endpoint

  • Explore Microsoft Defender for Endpoint
  • Examine key capabilities of Microsoft Defender for Endpoint
  • Explore Windows Defender Application Control and Device Guard
  • Explore Microsoft Defender Application Guard
  • Examine Windows Defender Exploit Guard
  • Explore Windows Defender System Guard

Module 17: Manage Microsoft Defender in Windows client

  • Explore Windows Security Center
  • Explore Windows Defender Credential Guard
  • Manage Microsoft Defender Antivirus
  • Manage Windows Defender Firewall
  • Explore Windows Defender Firewall with Advanced Security

Module 18: Manage Microsoft Defender for Cloud Apps

  • Explore Microsoft Defender for Cloud Apps
  • Planning for Microsoft Defender Cloud Apps
  • Implement Microsoft Defender Cloud Apps
  • Lab - Configure and Deploy Windows Information Protection Policies by using Intune
  • Lab - Configuring Endpoint security using Intune
  • Lab - Configuring Disk Encryption Using Intune

Module 19: Assess deployment readiness

  • Examine deployment guidelines
  • Explore readiness tools
  • Assess application compatibility
  • Explore tools for application compatibility mitigation
  • Prepare network and directory for deployment
  • Plan a pilot

Module 20: Deploy using the Microsoft Deployment Toolkit

  • Evaluate traditional deployment methods
  • Set up the Microsoft Deployment Toolkit for client deployment
  • Manage and deploy images using the Microsoft Deployment Toolkit
  • Lab - Deploying Windows 11 using Microsoft Deployment Toolkit

Module 21: Deploy Devices using Windows Autopilot

  • Use Autopilot for modern deployment
  • Examine requirements for Windows Autopilot
  • Prepare device IDs for Autopilot
  • Implement device registration and out-of-the-box customization
  • Examine Autopilot scenarios
  • Troubleshoot Windows Autopilot

Module 22: Implement dynamic deployment methods

  • Examine subscription activation
  • Deploy using provisioning packages
  • Use Windows Configuration Designer
  • Use Microsoft Entra join with automatic MDM enrollment

Module 23: Plan a transition to modern endpoint management

  • Explore using co-management to transition to modern management
  • Examine prerequisites for co-management
  • Evaluate modern management considerations
  • Evaluate upgrades and migrations in modern transitioning
  • Migrate data when modern transitioning
  • Migrate workloads when modern transitioning

Module 24: Manage Windows 365

  • Explore Windows 365
  • Configure Windows 365
  • Administer Windows 365

Module 25: Manage Azure Virtual Desktop

  • Examine Azure Virtual Desktop
  • Explore Azure Virtual Desktop
  • Configure Azure Virtual Desktop
  • Administer Azure Virtual Desktop

Module 26: Explore Microsoft Intune Suite

  • Discover essentials of Microsoft Intune suite
  • Applying Zero Trust Security Using the Microsoft Intune Suite
  • Implement Endpoint Privilege Management
  • Understand enterprise app management
  • Explore advanced analytics
  • Provide Remote Help
  • Deploy Microsoft Tunnel for Mobile Applications
  • Lab - Deploying Windows 11 with Autopilot
  • Lab - Refreshing Windows with Autopilot Reset and Self-Deploying mode

Class Schedule

Instructor-Led Training

  • 40 Hours of Instructor-Led Training
  • One-to-one doubt resolution sessions
  • Microsoft Official Lab Access

Learning Objectives

The MD-102 course aims to enable learners to deploy, configure, secure, manage, and monitor endpoints using Microsoft 365 technologies, with a primary focus on Microsoft Intune and Microsoft Entra ID. By the end of the course, learners will be able to:

  • Manage Windows and non‑Windows devices across on‑premises, cloud, and hybrid environments
  • Implement identity, access, security, compliance, updates, and application management for endpoints
  • Deploy and manage devices at scale using Intune, Windows Autopilot, Defender for Endpoint, Windows 365, and Azure Virtual Desktop
  • Support and contribute to a secure, modern workplace strategy aligned with business requirements
  • Demonstrate job‑ready skills required for the Microsoft 365 Endpoint Administrator (MD‑102) certification

About MD-102 Certification Exam

To help you understand the assessment better, here are a few important details about the exam.


Exam Name MD-102: Microsoft 365 Endpoint Administrator
Who should Apply Administrator
Duration of Exam 100 Minutes
Fees Rs. 4,865 (India), $165 USD (United States)
Level of Difficulty Intermediate
Type of Credential Microsoft Certification
Languages English, Japanese, Chinese (Simplified), German, French, Spanish, Portuguese (Brazil), Arabic (Saudi Arabia)
Exam Retake Exam retake allowed after 24 hours
Quality Check during Assessment The online exam is proctored

The table below represents the weightage of each study area in the exam. Areas with higher percentages are expected to have more questions.

Study Area Percentage
Prepare infrastructure for devices 25-30%
Manage and maintain devices 30-35%
Manage applications 15-20%
Protect devices 15-20%

How do our MD-102: Microsoft 365 Endpoint Administrator Training Course Work?

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Reviews

Dipak Agarwal - Business Analyst at Genpact

(5/5)
Excellent professional & comfortable environment to learn

The training was good, I would like to go through some more training.

Gurpreet Marwaha - IAM Analyst at National Australia Bank, Australia

(5/5)
I learned a lot

Excellent Office 365 training provided by Flexmind

Kiranmai Yachareni - Web Developer at Total Quality Logistics, USA

(5/5)
Excellent ability to clarify all the queries I raised

Thank You! I would definitely recommend it to others. The training session was very informative and interactive. Very useful and definitely thought-provoking. All the module sessions were clear and interactive, great, and friendly. Catered to all levels, which was good for those just starting out and those with more experience. I really appreciate the recorded videos and training material, which would be definitely helpful for later references.

Praveen S (Associate at Grant Thornton LLP)

(5/5)
Excellent knowledge of the trainer on the Subject

I attended PowerApps/Flow training from Flexmind. The topics of the course were well organized & knowledge of the trainer on the subject was excellent. It was very helpful and I will apply in my day to day task at the office. I will definitely recommend a friend or colleague to attend courses from Flexmind.

FAQ's About MD-102: Microsoft 365 Endpoint Administrator Training Course

The MD‑102 course is designed to help learners gain the skills required to deploy, configure, secure, manage, and monitor endpoints and client applications in a Microsoft 365 environment. The training focuses on modern endpoint management using Microsoft Intune, Windows Autopilot, Microsoft Entra ID, and Microsoft Defender for Endpoint.

This course is ideal for IT Administrators, Endpoint Administrators, Desktop Support Engineers, System Administrators, and IT professionals responsible for managing Windows and non‑Windows devices, applications, identity, security, and compliance in a Microsoft 365 tenant.

Learners should have a basic understanding of Windows client operating systems and Microsoft 365 services, along with familiarity with identity and access concepts. Prior experience with Microsoft Entra ID and device or application management is recommended.

By completing this course, learners will gain skills in deploying and enrolling devices, managing endpoint security and compliance, configuring profiles and policies, managing applications and updates, and protecting devices using Microsoft Intune and Microsoft Defender for Endpoint.

The MD‑102 Microsoft 365 Endpoint Administrator Training is delivered over 5 days of instructor‑led training, providing in‑depth coverage of endpoint management concepts aligned with the MD‑102 exam objectives.

Yes, this course is aligned with the official MD‑102 study guide and Microsoft Learn curriculum and is designed to prepare learners to successfully pass the MD‑102: Endpoint Administrator certification exam.

The MD‑102 course is delivered by a Microsoft Certified Trainer (MCT) with hands‑on experience in endpoint management and Microsoft 365 technologies, ensuring learners gain both certification‑focused knowledge and real‑world implementation insights.

The course includes guided demonstrations and scenario‑based discussions that reflect real‑world endpoint management challenges, helping learners understand how to implement and manage modern device strategies in enterprise environments.

After successfully passing the MD‑102 exam, candidates earn the Microsoft 365 Certified: Endpoint Administrator Associate certification, validating their expertise in managing and securing endpoints in a Microsoft 365 environment.

Yes, the MD‑102 course is suitable for corporate and enterprise teams looking to upskill IT staff responsible for endpoint deployment, security, compliance, and device lifecycle management in modern workplaces.

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