AB-900 Introduction to Microsoft 365 and AI administration

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AB-900 Introduction to Microsoft 365 and AI administration

AB-900 Introduction to Microsoft 365 and AI administration

AB-900 Introduction to Microsoft 365 and AI administration training course introduces learners to the core services, architecture, and administrative controls of Microsoft 365, including identity, security foundations, and data protection and governance. Participants gain clarity on how Microsoft 365 workloads such as Exchange Online, SharePoint, Teams, and Entra fit together and how administrators manage users, groups, access, and compliance across the tenant. IT professionals and administrators must understand not only Microsoft 365 fundamentals, but also how Copilot and AI agents are governed, secured, and managed. AB-900 Introduction to Microsoft 365 and AI administration is a one-day, beginner-level course designed to build this essential foundation and prepare learners for modern AI-enabled Microsoft 365 environments.

 

By the end of this course, learners will be able to:

 
  • Understand the core services and administrative controls of Microsoft 365
  • Explain Microsoft 365 security foundations, data protection, and governance concepts
  • Describe Microsoft 365 Copilot and Copilot agent capabilities and use cases
  • Identify basic administrative tasks for managing Copilot and AI agents
  • Build a strong foundation for the AB‑900 certification and AI‑enabled Microsoft 365 administration

Advance Your Skills with Flexmind (Microsoft Partner)

Upcoming Batches

Choose a batch and book your seat. Limited availability for upcoming sessions.

Live Instructor-Led Seats fill fast
8 Apr 2026
1 Day
Virtual Instructor-Led (VILT) Full
⏰ 9:00 AM – 5:00 PM (UTC) • 📍 Online
This batch is currently full.
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29 Apr 2026
1 Day
Virtual Instructor-Led (VILT) Guaranteed-to-Run
⏰ 9:00 AM – 5:00 PM (UTC) • 📍 Online
⚠️ Few seats left — hurry booking.
Book Now Details ▾
  • Trainer-led live sessions with guided demos and Q&A.
  • Joining instructions shared via email after purchase.
  • Recommended for professionals seeking structured learning.
27 May 2026
1 Day
Virtual Instructor-Led (VILT) Guaranteed-to-Run
⏰ 9:00 AM – 5:00 PM (UTC) • 📍 Online
✅ Seats available
Book Now Details ▾
  • Trainer-led live sessions with guided demos and Q&A.
  • Joining instructions shared via email after purchase.
  • Recommended for professionals seeking structured learning.
1 July 2026
1 Day
Virtual Instructor-Led (VILT) Tentative
⏰ 9:00 AM – 5:00 PM (UTC) • 📍 Online
⚠️ Few seats left — hurry booking.
Book Now Details ▾
  • Trainer-led live sessions with guided demos and Q&A.
  • Joining instructions shared via email after purchase.
  • Recommended for professionals seeking structured learning.
30 July 2026
1 Day
Virtual Instructor-Led (VILT) Guaranteed-to-Run
⏰ 9:00 AM – 5:00 PM (UTC) • 📍 Online
✅ Seats available
Book Now Details ▾
  • Trainer-led live sessions with guided demos and Q&A.
  • Joining instructions shared via email after purchase.
  • Recommended for professionals seeking structured learning.

Who should attend is this AB-900 Introduction to Microsoft 365 and AI administration Course?

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For Professionals

This course is ideal for professionals who want a foundational understanding of Microsoft 365 administration and AI-enabled productivity without prior hands-on experience.

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For Businesses

Organizations should nominate employees who are responsible for supporting, governing, or enabling Microsoft 365 and Copilot adoption across the enterprise.

Prerequisites for the "AB-900 Introduction to Microsoft 365 and AI administration" Certification Course

Before attending this course, students must have:


  • Basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices.

Key Features of Flexmind AB-900 Introduction to Microsoft 365 and AI administration Training

Flexmind provides this training in both online and offline modes in a comprehensive manner. It is designed in line with the latest exam requirements. The key features of this training are as follows:

1 day · 8 Hours
Microsoft Certified Trainer
Microsoft Official Curriculum
Cloud Lab Access

Course Duration

The course has a total duration of 8 hours and is completed over 1 day.

Instructor-Led Training

Flexmind chooses a Microsoft Certified Trainer with experience delivering Microsoft Copilot training courses to conduct this training.

Microsoft Official Courseware

The program is delivered by Flexmind using Microsoft Official Curriculum. You’ll work through study material, labs and applied workshops. The instructor guides you throughout the learning journey.

Cloud Lab Access

The course will be covered using cloud lab access.

Course Completion Certificate


A certification is awarded at the end of the course. This validates skills gained and adds credibility to your resume.

Course Outline

Module 1: Introduction to Microsoft 365 core services and admin controls

  • Explore the Microsoft 365 ecosystem
  • Examine Microsoft Exchange, Teams, and SharePoint
  • Establish security, identity, and compliance foundations
  • Assign admin roles using role-based access control

Module 2: Explore Microsoft 365 security foundations

  • Analyze the Zero Trust security model
  • Implement Zero Trust in Microsoft 365
  • Examine threat protection and intelligence in Microsoft 365
  • Explore identity and authentication in Microsoft 365
  • Manage access and permissions in Microsoft 365
  • Explore identity and access management in Microsoft Entra
  • Troubleshoot and monitor identity security

Module 3: Protect and govern data in Microsoft 365

  • Introduction to Microsoft Purview and data governance
  • Identify and respond to data risks with Microsoft Purview
  • Examine compliance, AI data discovery, and eDiscovery
  • Explore oversharing and data access governance in SharePoint
  • Explore data protection in Microsoft 365 Copilot

Module 4: Explore Microsoft 365 Copilot and agents

  • Introduction to Microsoft 365 Copilot
  • What are agents?
  • Compare Microsoft 365 Copilot and agents
  • Compare Microsoft 365 Copilot licensing models
  • Plan and deploy Microsoft 365 Copilot and agents
  • Explore real-world use cases for Copilot and agents

Module 5: Perform basic administrative tasks for Microsoft 365 Copilot

  • Manage Copilot licenses and pay-as-you-go billing
  • Monitor and adjust pay-as-you-go Copilot usage
  • Monitor Microsoft 365 Copilot usage and adoption
  • Manage and govern Microsoft 365 Copilot prompts
  • Apply operational best practices for Microsoft 365 Copilot

Module 6: Perform basic administrative tasks for Microsoft 365 Copilot agents

  • Create a Microsoft 365 Copilot Chat agent
  • Create a SharePoint agent
  • Manage user access and permissions for agents
  • Examine agent approval and governance
  • Monitor and manage the agent lifecycle

Class Schedule

Instructor‑Led Training

  • 8 Hours of Instructor‑Led Training
  • One‑to‑one doubt‑resolution sessions
  • Cloud Lab Access

Learning Objectives

After completing this course, students will be able to:

  • Navigate Microsoft 365 Administration
  • Implement Security & Identity Controls
  • Govern Data with Purview
  • Administer Copilot for Microsoft 365
  • Govern and Deploy AI Agents

About Exam AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals

To help you understand the assessment better, here are a few important details about the exam.


Exam Name AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals
Who should Apply Administrator, Functional Consultant
Duration of Exam 45 Minutes
Fees Rs. 3,691 (India), $99 USD (United States)
Level of Difficulty Beginner
Questions 40-60 questions
Type of Credential Microsoft Certification
Languages English, Japanese, Chinese (Simplified), German, French, Spanish, Portuguese (Brazil), Arabic (Saudi Arabia)
Exam Retake Exam retake allowed after 24 hours
Quality Check during Assessment The online exam is proctored

The table below represents the weightage of each study area in the exam. Areas with higher percentages are expected to have more questions.

Study Area Percentage
Identify the core features and objects of Microsoft 365 services 30-35%
Understand data protection and governance tasks for Microsoft 365 and Copilot 35-40%
Perform basic administrative tasks for Copilot and agents 25-30%

How do our AB-900 Introduction to Microsoft 365 and AI administration Course Work?

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FAQ's About AB-900 Introduction to Microsoft 365 and AI administration Course

AB‑900 is a one‑day, beginner‑level course that introduces learners to the core services of Microsoft 365 and the fundamentals of administering AI‑powered capabilities such as Microsoft 365 Copilot and Copilot agents, with a strong focus on security, governance, and responsible AI usage.

This course is designed for beginning‑level IT professionals, junior Microsoft 365 administrators, support engineers, functional consultants, and anyone seeking foundational knowledge of Microsoft 365 administration and Copilot governance without prior hands‑on experience.

Students should have basic functional experience with Microsoft 365 services and a general understanding of IT practices; no prior experience with Microsoft 365 administration, Copilot, or AI agents is required.

The course covers Microsoft 365 core services and administrative controls, security foundations, data protection and governance, Microsoft 365 Copilot and Copilot agents, and basic administrative tasks required to manage and govern AI‑enabled Microsoft 365 environments.

AB‑900 is delivered as a 1‑day instructor‑led training program, making it ideal for professionals seeking a concise and comprehensive introduction to Microsoft 365 and AI administration.

Yes, the AB‑900 course is delivered by a Microsoft Certified Trainer (MCT) using official Microsoft curriculum aligned with Microsoft Learn.

This course does not include hands‑on labs; however, each module includes a guided instructor demonstration to help learners understand real‑world administrative scenarios.

Yes, the course content is fully aligned with the AB‑900: Microsoft 365 Copilot and Agent Administration Fundamentals study guide and prepares learners for the concepts and skills measured in the certification exam.

After completing AB‑900, learners gain a strong foundation in Microsoft 365 administration and AI governance, enabling them to confidently support Copilot adoption, understand security and compliance implications, and progress toward Microsoft 365 and Copilot‑focused certification paths.

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