Course Price: Original price was: ₹60,000.00.₹50,000.00Current price is: ₹50,000.00.
Course Price
Original price was: ₹60,000.00.₹50,000.00Current price is: ₹50,000.00.
17% OFF. Expires in
AB-210T00 - Dynamics 365 Sales AI Training (Instructor-Led)
This 3-day instructor-led AB-210T00 - Dynamics 365 Sales AI Training course prepares functional consultants and sales administrators to design, configure, and extend Dynamics 365 Sales using AI-powered capabilities. Participants work through the full sales lifecycle from configuring the core application and managing leads to winning deals, forecasting revenue, and extending the solution with Power Platform and Copilot Studio. The course emphasizes practical, scenario-based learning with hands-on labs that reinforce real-world implementation skills.This course is intended for Functional consultants, Sales administrators, Solution architects, etc.
This AB-210T00 - Dynamics 365 Sales AI Training course is aligned with the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate certification exam. After completing this course, students will be able to:
- Configure Dynamics 365 Sales, including system settings, security, and Copilot features, to support an organization's sales process
- Set up and manage the full lead lifecycle, including AI-assisted qualification, predictive scoring, and the Sales Qualification Agent
- Build and maintain a product catalog, manage opportunity records end-to-end, and deploy AI agents that automate pipeline monitoring and deal follow-up
- Analyze pipeline health and forecast revenue using dashboards, charts, and built-in Sales Insights tools
- Extend Dynamics 365 Sales with Power Automate, Power
Who should attend the Dynamics 365 Sales AI Training?
This course is meant for professionals who design and configure AI-powered sales solutions using Dynamics 365 Sales, Microsoft Copilot, and agent capabilities to help sellers work more efficiently throughout the lead-to-cash process.
For Professionals
The course is designed for Functional consultants, Sales administrators, Solution architects, etc. and learners who are preparing to take the AB-210 certification exam.
For Businesses
Corporates can provide this on-site AB-210T00 training to their employees. It helps keep them updated with industry trends and improves their skills.
Prerequisites for the “AB-210: Accelerating Sales Pipelines with AI in Dynamics 365” Certification Exam Course
Before attending this course, students must have:
- Basic familiarity with CRM concepts and B2B or B2C sales processes
- A working understanding of Microsoft Power Platform (especially model-driven apps)
- General knowledge of Microsoft 365 services
Key Features of Flexmind AB-210 Training
Flexmind’s AB-210T00 certification course is interactive, practical, and designed to deliver an engaging learning experience. The course is purpose-driven, with clear objectives and simplified content. The key features of this training are as follows:
Course Duration
A well-structured course with the right duration keeps learners engaged and makes learning enjoyable. This training is conducted for 3 days and includes 24 hours of learning.
Instructor-Led Training
The trainer is a Microsoft Certified Trainer (MCT) with strong working knowledge of Dynamics 365 Sales including Copilot Capabilities. The trainer has hands-on experience as a Dynamics 365 Developer, administrator, and Functional Consultant, along with practical experience using Dynamics 365 Sales and a solid understanding of Sales Lifecycle.
Microsoft Official Curriculum
The course modules are clearly structured in the section below. This helps learners understand the course flow better. In addition, the courseware is Microsoft Certified and approved. It also includes additional reading materials and AI bonus videos that introduce Copilot agents.
Hands-on Labs
The training includes hands-on labs designed to prepare learners for real-world scenarios.
Course Completion Certificate
We honor learners who deserve recognition by awarding a certificate upon successful completion of the AB-210 program.
Course Outline
Module 1: Transform customer experiences with AI in Dynamics 365 apps
Module 2: Discover Dynamics 365 Sales as an AI-powered sales solution
- Lab 0: Set up your lab environment
Module 3: Set up and configure Dynamics 365 Sales
- Lab 1 - Configure Dynamics 365 Sales
Module 4: Nurture and generate leads in Dynamics 365 Sales
- Lab 2 - Manage leads in Dynamics 365 Sales
Module 5: Qualify leads using the Sales Qualification Agent in Dynamics 365 Sales
- Lab 3 - Use the Sales Qualification Agent
Module 6: Engage with customers through text messages in Dynamics 365 Sales
Module 7: Set up the product catalog in Dynamics 365 Sales
- Lab 4 - Set up the product catalog
Module 8: Manage opportunities and process sales orders in Dynamics 365 Sales
- Lab 5 - Manage opportunities in Dynamics 365 Sales
Module 9: Close deals using AI agents in Dynamics 365 Sales
- Lab 6 - Close deals using AI agents
Module 10: Analyze sales performance using AI, forecasting, and dashboards in Dynamics 365 Sales
- Lab 7 - Build a sales dashboard
Module 11: Get started with the Dynamics 365 Sales mobile app
Module 12: Use Microsoft 365 services with Sales
Module 13: Extend Dynamics 365 apps with Power Platform and Copilot Studio
- Lab 8 - Extend Dynamics 365 Sales with Power Platform
Class Schedule
Instructor‑Led Training
- 24 Hours of Instructor‑Led Training
- One‑to‑one doubt‑resolution sessions
- Microsoft Official Lab Access
Learning Objectives
After completing this course, students will be able to:
- Prepare for AB-210 Certification Exam
- Configure Dynamics 365 Sales, including system settings, security, and Copilot features, to support an organization's sales process
- Set up and manage the full lead lifecycle, including AI-assisted qualification, predictive scoring, and the Sales Qualification Agent
- Build and maintain a product catalog, manage opportunity records end-to-end, and deploy AI agents that automate pipeline monitoring and deal follow-up
- Analyze pipeline health and forecast revenue using dashboards, charts, and built-in Sales Insights tools
- Extend Dynamics 365 Sales with Power Automate, Power BI, Power Apps, and Copilot Studio to automate workflows and build custom seller experiences
About Microsoft Certified: Dynamics 365 Sales AI Consultant Associate Exam
To help you understand the assessment better, here are a few important details about the exam.
| Exam Name | Exam AB-210: Accelerating Sales Pipelines with AI in Dynamics 365 |
|---|---|
| Who should take this Exam | Functional consultants, Sales administrators, Solution architects |
| Duration of Exam | 120 Minutes |
| Fees | Rs. 4,865 (India), $165 USD (United States) |
| Level of Difficulty | Intermediate |
| Type of Credential | Microsoft Certification |
| Languages | English, Japanese, Chinese (Simplified), German, French, Spanish, Portuguese (Brazil), Arabic (Saudi Arabia) |
| Exam Retake | Exam retake allowed after 24 hours |
| Quality Check during Assessment | The online exam is proctored |
The table below represents the weightage of each study area in the exam. Areas with higher percentages are expected to have more questions.
| Study Area | Percentage |
|---|---|
| Configure Dynamics 365 Sales core features for AI | 15-20% |
| Optimize AI-driven sales | 20-25% |
| Qualify and prioritize leads by using AI | 15-20% |
| Develop deals by using intelligent opportunity research | 25-30% |
| Extend and enhance Sales | 10-15% |
