Students in this course are interested in Microsoft Teams Phone, telephony, or communications solutions and in passing the Microsoft Teams Voice Engineer certification exam. To earn the Microsoft Teams Voice Engineer certification, candidates must also pass Exam MS-700: Managing Microsoft Teams in addition to the MS-720 exam.

Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams:

  • Plan and configure a Microsoft Teams environment
  • Manage chat, teams, channels, and apps
  • Manage calling and meetings
  • Monitor and troubleshoot a Microsoft Teams environment