Who should attend the Dynamics 365 Sales AI Training?

This course is meant for professionals who design and configure AI-powered sales solutions using Dynamics 365 Sales, Microsoft Copilot, and agent capabilities to help sellers work more efficiently throughout the lead-to-cash process.

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For Professionals

The course is designed for Functional consultants, Sales administrators, Solution architects, etc. and learners who are preparing to take the AB-210 certification exam.

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For Businesses

Corporates can provide this on-site AB-210T00 training to their employees. It helps keep them updated with industry trends and improves their skills.

Prerequisites for the “AB-210: Accelerating Sales Pipelines with AI in Dynamics 365” Certification Exam Course

Before attending this course, students must have:


  • Basic familiarity with CRM concepts and B2B or B2C sales processes

  • A working understanding of Microsoft Power Platform (especially model-driven apps)

  • General knowledge of Microsoft 365 services

Key Features of Flexmind AB-210 Training

Flexmind’s AB-210T00 certification course is interactive, practical, and designed to deliver an engaging learning experience. The course is purpose-driven, with clear objectives and simplified content. The key features of this training are as follows:

3 Days · 24 Hours
Microsoft Certified Trainer
Microsoft Official Curriculum
Authorized Lab Provider – Lab Exercises

Course Duration

A well-structured course with the right duration keeps learners engaged and makes learning enjoyable. This training is conducted for 3 days and includes 24 hours of learning.

Instructor-Led Training

The trainer is a Microsoft Certified Trainer (MCT) with strong working knowledge of Dynamics 365 Sales including Copilot Capabilities. The trainer has hands-on experience as a Dynamics 365 Developer, administrator, and Functional Consultant, along with practical experience using Dynamics 365 Sales and a solid understanding of Sales Lifecycle.

Microsoft Official Curriculum

The course modules are clearly structured in the section below. This helps learners understand the course flow better. In addition, the courseware is Microsoft Certified and approved. It also includes additional reading materials and AI bonus videos that introduce Copilot agents.

Hands-on Labs

The training includes hands-on labs designed to prepare learners for real-world scenarios.

Course Completion Certificate

We honor learners who deserve recognition by awarding a certificate upon successful completion of the AB-210 program.